“The service I received from Thistle was fantastic. I was kept up-to-date throughout the SPI application process. Jack and Melissa, our caseworkers from Thistle’s team, were really helpful and quick to answer all my questions.”

“We worked with Thistle’s payment services team on our application to become a Registered Account Information Service Provider (RAISP). From the very start of the project, the team was extremely professional and fast-moving, answering all our queries in detail and drafting comprehensive documents for our application. This helped us get approved much faster than we had accounted for. We would recommend Thistle’s team to any early-stage company that’s looking for support on their FCA applications.”

“From the beginning, the Thistle team were very knowledgeable about the payment services application process. The team took time to understand our needs, were easy to work with and it felt like they put a lot of effort into the application. Our authorised payment institution application was successful and was approved by the FCA with very minimal feedback, meaning we could start rolling out our services as soon as possible.”

“We had a very positive experience in using Thistle, who helped formulate a strong RAISP application pack with very little follow up questions received from the FCA. Their approach paid dividends and we were extremely satisfied with the level of service provided.”

“Thistle respond to us in a timely manner, there is always someone available to answer any questions.”

“The Financial Crime team at Thistle Initiatives provided us with clear, up to date guidance, helping us to ensure our AML framework was robust but logical. They were all very knowledgeable and supportive throughout the project and the service they have provided has been invaluable to our business. I would highly recommend Thistle to other firms.”

“We are very happy with Thistle’s services and would not hesitate in recommending them to other firms.”

“We have worked with UKGI/Thistle since 2007 as our chosen compliance support provider. Their Compliance Manual is a key resource and their technical Helpline is a source of assistance and comfort to us, allowing us to work with them to resolve any issues that may arise. Their attention to detail and the service they have provided have been invaluable. I’d recommend them to other insurance brokers.”

“Thistle’s payment service team assisted us in gaining a payment initiation service provider (PISP) licence from the FCA. The team created a highly detailed plan for the application process and were helpful in identifying what additional documents were needed to complete the application. I would highly recommend their services to other companies looking to become authorised PISPs. They are very professional and knowledgeable and were always willing to help out when we needed.”

“The whole Thistle team was engaged, diligent, professional, and responsive from start to finish. I look forward to continuing my relationship with them.”