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“The service I received from Thistle was fantastic. I was kept up-to-date throughout the SPI application process. Jack and Melissa, our caseworkers from Thistle’s team, were really helpful and quick to answer all my questions.”

James Jones / AppToPay

Bazar-Money-Transfer
Bazar-Money-Transfer

“We contracted Thistle’s Payment Services team to assist us with our FCA application to become a Small Payment Institution (SPI) and received a great level of service from beginning to end. They assisted us in completing our FCA application and HMRC application and answering all questions. In particular, Melissa Cummings was very responsive, providing guidance and regular updates along the way. Melissa was precise with details, right up to the point and would always maintain professionalism and politeness – she is reliable and pleasant to work with. Thistle`s support resulted in us receiving approval from both the FCA and HMRC. We would recommend using Thistle’s services to any company seeking FCA authorisation and if they have experienced resistance from the FCA or HMRC.”

Puria Moradi / Bazar Money Transfer

Bippit
Bippit

“We worked with Thistle’s payment services team on our application to become a Registered Account Information Service Provider (RAISP). From the very start of the project, the team was extremely professional and fast-moving, answering all our queries in detail and drafting comprehensive documents for our application. This helped us get approved much faster than we had accounted for. We would recommend Thistle’s team to any early-stage company that’s looking for support on their FCA applications.”

Samuel Lathey / Bippit

Bitstocks
Bitstocks

“We have used Thistle’s compliance services since 2016 and will continue to do so to help reach our business objectives. Heather worked with us on our FCA Crypto Application with very short notice and delivered an application ready to submit to the FCA at a very high standard. I can only attribute this excellent turnaround to Heather’s relentless work ethic and her deep understanding of the regulatory landscape. I believe this will be the first of many more projects with Heather.”

Anish Patel / Bitstocks

By-Miles
By-Miles

“From the beginning, the Thistle team were very knowledgeable about the payment services application process. The team took time to understand our needs, were easy to work with and it felt like they put a lot of effort into the application. Our authorised payment institution application was successful and was approved by the FCA with very minimal feedback, meaning we could start rolling out our services as soon as possible.”

James Blackham / By Miles

Capium
Capium

“We had a very positive experience in using Thistle, who helped formulate a strong RAISP application pack with very little follow up questions received from the FCA. Their approach paid dividends and we were extremely satisfied with the level of service provided.”

Tushir Patel / Capium

Crowdstacker
Crowdstacker

“The Financial Crime team at Thistle Initiatives provided us with clear, up to date guidance, helping us to ensure our AML framework was robust but logical. They were all very knowledgeable and supportive throughout the project and the service they have provided has been invaluable to our business. I would highly recommend Thistle to other firms.”

Jonathan Littlewood / Crowdstacker

Ecospend
Ecospend

“Thistle’s payment service team assisted us in gaining a payment initiation service provider (PISP) licence from the FCA. The team created a highly detailed plan for the application process and were helpful in identifying what additional documents were needed to complete the application. I would highly recommend their services to other companies looking to become authorised PISPs. They are very professional and knowledgeable and were always willing to help out when we needed.”

William Burton / Ecospend

Elephant-Money
Elephant-Money

“From start to finish, Thistle provided an excellent service for our money remittance application to the FCA. Their team put a lot of effort and hard work into developing our policy framework, including providing insightful advice on the firm’s AML controls. Not only that, but Thistle was also extremely helpful in preparing our safeguarding account applications to banks. Our special gratitude goes to Jack, who was immensely helpful, courteous, professional and always available. I speak on behalf of the whole Elephant Money team when I say we look forward to working closely with Thistle in the future.”

Parthipan Ragunathan / Elephant Money

Financial-Dots
Financial-Dots

“The whole Thistle team was engaged, diligent, professional, and responsive from start to finish. I look forward to continuing my relationship with them.”

John Bartter / Financial Dots

Haibooks
Haibooks

“I would like to thank Thistle for all their help with our RAISP application and in particular Jack Williams. They worked with us to create a very detailed application document, guided us through the whole process and were always very responsive to any queries we had. I would highly recommend their services.”

Jeremy Godwin / Haibooks

HatDex
HatDex

“The Payments Services team at Thistle were extremely helpful in getting Hat Data Exchange approved as a Registered Account Information Services Provider (RAISP). Their team was very perceptive in understanding our complex business model and drafted some superbly detailed regulatory business plan and information security documents to submit with our application. Having Thistle’s support certainly made the process much easier and we would certainly recommend their services to any company thinking of becoming an RAISP.”

Irene Ng / HATDeX

jumblebee
jumblebee

“The Payment Service Team at Thistle really helped making a difficult process, so much easier. Thank you for all your help.”

Caroline Plambeck / jumblebee

KoinKoin
KoinKoin

“KoinKoin owes her registration with the FCA to the team over at Thistle Initiatives who were able to bring the best and brightest in regulatory risk and assist us with building our regulatory profile. We would work with Thistle again in the future and we will be seeking their counsel for the MLR registration in 2021.”

Ola Atose / KoinKoin

Numex-FX
Numex-FX

Thistle were extremely helpful in helping us prepare our Authorised Payment Institution (API) application. They provided an organised service and diligently ensured that our submission pack included all necessary documents with sufficient information. Thistle also provided detailed guidance on how to respond to follow-up questions from the FCA.

Thistle were always approachable, and their response times were excellent.

Will certainly use their services in the future!

Ian Elder / Numex FX

Orient_Exchange_Co.
Orient_Exchange_Co.

“Thistle Initiatives provided professional support and guidance to achieve Orient Exchange’s Small Payments Re-Registration. Thank you for your assistance.”

Kishore Lalwani / Orient Exchange

QuickFile
QuickFile

“Thistle helped us to become registered as an Account Information Service Provider (AISP) with the FCA. They were highly proactive and provided detailed guidance and feedback on what was a complex application process. Our caseworker Shazana was experienced and always available to answer any questions we had. We would not hesitate in using Thistle again for any of our compliance needs.”

Glenn Drake / QuickFile

Receipt-Bank
Receipt-Bank

“Receipt Bank would highly recommend Thistle to any company seeking help with an RAISP application. We thank Thistle for working with us to ensure our application package was to the FCA’s expectations.”

Thomas Thirkettle / Receipt Bank

Roqqett
Roqqett

“The Roqqett team really enjoyed working with Thistle. We really appreciated not only the effort Thistle’s payment services team put in, but also their enthusiastic attitude. Thanks to them, we got our API application approved in no time at all.”

Glenn Smith / Roqqett

Senit-Remittance-Ltd
Senit-Remittance-Ltd

“We used Thistle Initiatives to handle our Payment Services compliance obligations namely re-authorisation of SPI licence. Very professional service. Kept us informed step by step and assisted with all documentation. Many thanks to Nadia Lemard and her team. I would definitely put Thistle on your ‘short list’ of potential compliance consultants.”

Geoff Tully / Senit Remittance Ltd

Trutify
Trutify

Thistle were instrumental in helping Trutify become registered as an account information service provider (AISP). The payment services team provided a suite of helpful templates and were always very forthcoming with constructive feedback to strengthen our application documents. I would recommend Thistle to any other start-up looking for support with their FCA application.

Paolo Vicari / Trutify

VertoFX
VertoFX

“Thistle has supported us with our ongoing compliance requirements ever since they assisted us to become an authorised EMI. The team are highly knowledgeable in both the EMI and AML regulatory space. They are thorough and constructive with any feedback or advice and are able to assist with complex compliance matters in a digestible way, with a commercial mindset. I have found their audit process to be well constructed, detailed, and a vital asset in ensuring we are following our regulatory requirements. We look forward to working on the next project with the Thistle team.”

Ola Oyetayo / VertoFX

Will G Remit
Will G Remit

“Thistle assisted Will G Limited with becoming registered as a Small Payments Institution. They assisted us from the beginning of the application process, until the end. Many thanks to Melissa and Jack, from the Payment Services team, who were very supportive and professional – readily available to assist and answer my questions.”

William Kahuko / Will G Remit