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General Insurance

Ensuring compliance with an ever-expanding array of regulations imposes a huge burden on insurance businesses today. Our specialist insurance regulatory support team is here to ease that burden.

We understand the pressure insurance firms are under to keep up to speed with everything from the Insurance Distribution Directive (IDD) and the Senior Managers & Certification Regime (SM&CR) to the General Data Protection Regulation (GDPR) and the FCA’s Client Assets Sourcebook (CASS).

We work with firms of all types and sizes, providing a specialist insurance regulatory support service that’s tailored to their precise business model and aspirations.

Among the insurance businesses we work with are:

  • Insurance brokers – both commercial and personal lines, from the Lloyd’s and London markets to traditional high-street broking firms
  • Insurance intermediaries – from motor trade businesses and other non-traditional intermediaries to apps and other products with an insurance link
  • Insurance companies – from providing specialist insurance regulatory support to acting as external auditors on binders and delegated authorities across claims and compliance
  • Other insurance providers – including e-commerce sites, call centres, and price comparison websites – and some of the biggest insurance distributors in the UK.

We love to build long-term insurance regulatory support relationships with our clients, many of whom have worked with us for more than a decade. But we’re equally happy providing ad-hoc support on issues such as FCA authorisation, pricing, distribution chains, add-ons, financial crime or RMAR. We can also help with Section 166 remedial work, or provide locum compliance officer services.

Whether you’re looking for ongoing insurance regulatory support or a one-off service, you can count on Thistle’s general insurance team to understand the regulatory issues you face and deliver the precise compliance support you need.

You’ll find we’re practical and pragmatic, committed to delivering – not just specialist insurance regulatory compliance support – but significant added value for your business. You’ll also find we’re willing and able to come up with new solutions to even the most complex or demanding regulatory challenges.

To find out more about our insurance regulatory support services, get in touch today. You can reach us by filling in the contact form on the right, by emailing info@thistleinitiatives.co.uk or by calling 0207 436 0630.


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“As Property Managers, part of our service is arranging buildings insurance for our property portfolio of some 20,000 property owners, so we wanted independent advice to ensure we were complying fully with FCA requirements.

We chose Thistle Initiatives based on their professional, honest and transparent approach. Thistle delivered precisely what they said they would and their attention to detail, pragmatism and delivery has been beyond even our own high expectations. There was an extremely tight implementation of the changeover from our previous broker and Insurer but Thistle provided exactly the support we required exactly when we needed it.

Ross and Liddell have worked collaboratively with Thistle, and we would fully endorse and recommend Thistle to any other party as they simply deliver on all promises made.”



Alec Cassidy & Rita Glendenning / Ross & Liddell

“I have found the Thistle workshops a good place to learn about and debate upcoming regulatory changes. Whilst I am generally aware of what is planned by the FCA ahead of the workshops, I find it useful being able to obtain the views of the knowledgeable Thistle staff and discuss with peers within the industry who are facing the same challenges. It is nice to know you are not alone!

I always find the helpline is answered promptly and it is good to be able to speak with a friendly voice at the other end to provide a view on regulatory topics.”



Peter Goodman Dip CII / T H March

“We have worked with UKGI/Thistle since 2007 as our chosen compliance support provider. Their Compliance Manual is a key resource and their technical Helpline is a source of assistance and comfort to us, allowing us to work with them to resolve any issues that may arise. Their attention to detail and the service they have provided have been invaluable. I’d recommend them to other insurance brokers.”



Simon Piggott / Direct Insurance Group Plc