Operational Resilience Checklist

Lorraine is a Partner at Thistle Initiatives and leads a team of skilled individuals to deliver a variety of projects for a range of PSPs and EMIs. Lorraine has had extensive experience in developing and implementing operational resilience strategies to enhance organisational stability and risk mitigation.  

She is a highly skilled regulatory compliance professional with extensive industry and consultancy experience, focusing on developing compliance frameworks, systems and controls, compliance monitoring, organisational culture, and conduct risk. Lorraine has successfully guided numerous firms through the FCA authorisation process, providing hands-on support and guidance.

Anthony joined the Payment Services Team at Thistle after spending three and a half years at the FCA, two and a half of which were in the Payments and E-Money department. Anthony plays a key role in developing and implementing operational resilience frameworks, ensuring robust risk management and continuity for client firms.

Before his time at the regulator, he worked as a business consultant for two years. Anthony brings extensive knowledge to Thistle about the workings of the FCA, including best practices and common pitfalls for firms looking to enter, or already operating within, the regulated perimeter.

Ale joined Thistle Initiatives in 2023 with extensive consultancy experience working with a wide range of firms within the financial services industry. Ale supports client firms in developing tailored operational resilience frameworks and policies that align with regulatory requirements and ensure business continuity in the face of potential disruptions.

Ale ensures clients meet their regulatory obligations and supports them in a variety of ways through compliance reviews, audits and the design of new policies and procedures, to name a few.