Skip to content

Consumer Duty Webinar Part 2 - Price and Value Outcome

In our second webinar of this 4 part series, we looked at the Price and Value outcome under Consumer Duty. A key component of the second Consumer Duty result will be defining and demonstrating the associated value of a good or service. The FCA has said that it may review firms to make sure they are consistently providing evidence of compliance with this requirement.

Watch our recording




The FCA has published new product governance standards that are relevant to all sectors. The criteria, however, won't be applicable to products and services covered by the present product governance laws found in PROD 3 (MiFID financial instruments), PROD 4 (IDD and pathway investments), or PROD 7 (funeral plans).

If you would like to watch the recordings of the other webinars in the series, you can watch them here.

How can we help you?

For more information about this webinar series and how we can help you with your Consumer Duty arrangements, implementation support, framework review, or ongoing support call 020 7436 0630 or email